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Privacy Policy & Cookies Policy

PRIVACY POLICY

 

MASSIVECHARISM - BRANDS COLLECTION UNIPESSOAL LDA (hereinafter, BROOLLS), headquartered in Rua da Portela, n.º 446, 4500 - 791 Nogueira Da Regedoura, Santa Maria da Feira and Tax Registration Number 515950050 is the owner of the domain broolls.com, where its WEBSITE is housed.

 

AS A DATA CONTROLLER, BROOLLS IS COMMITTED TO PROTECTING THE PRIVACY AND PERSONAL DATA OF ITS CUSTOMERS AND WEBSITE USERS AND HAS THEREFORE DEVELOPED AND ADOPTED THIS POLICY. THIS POLICY EXPLAINS HOW YOUR PERSONAL DATA IS COLLECTED AND PROCESSED, SO WE ADVISE YOU TO READ IT.

1.             WHAT IS THIS POLICY ABOUT?

  • This Privacy Policy explains how we collect and process personal data that is necessary for the provision of services that are available through the website and describes the practices adopted for that purpose.

2.             WHAT ARE PERSONAL DATA?

  • Personal data shall mean all information relating to an identified or identifiable individual, whatever the nature and support of the information, including sound and image of the individual.
  • An identifiable person is a person who can be identified, directly or indirectly, in particular by reference to an identification number or to other factors specific to his physical, physiological, mental, economic, cultural or social identity.

3.             HOW DO WE USE YOUR PERSONAL DATA?

  • The personal data processing operations that we carry out are an essential tool for your satisfaction and for BROOLLS’ activity and are performed in accordance with applicable law and best practices.
  • Your personal data will not be reused for other purposes that are not previously identified or that have no connection with those purposes for which they were initially collected.

4.             WHAT ARE THE PURPOSES, LEGAL BASIS AND RETENTION PERIODS FOR THE DATA COLLECTED?

  • The personal data we process have specific legal basis, depending on the purposes for which they are intended, and will be kept for the time deemed as necessary for the respective purposes, as listed in this Privacy Policy.
  • The personal data collected are only those necessary and appropriate for the purposes indicated.
  • The following table shows the purposes of data processing and the data collected for these purposes, the respective legal basis and the periods or criteria for storing the data:

 

PURPOSES

LEGAL BASIS

COLLECTED DATA

RETENTION PERIOD

To answer to the messages, you may send us through the chat.

Need to take steps at the request of the data subject prior to entering into a contract.

Performance of a contract, when you ask us about the status of your orders.
Identification and contact data, and another personal data you may provide us. For the period deemed as necessary to pursuit this purpose.

To process your customer registration on the website and allow you to enjoy its features.

Consent for this specific purpose.

Identification and contact data.

For as long as you are registered as a customer and want to use the respective website services and up to 1 year after the last access.

To save your account data in the reserved area.

Legitimate interests in maintaining user information in the reserved area account.

Identification data, contact data, address and fiscal data (NIF).

For as long as you are registered as a customer and want to use the respective website services and up to 1 year after the last access.

To process your online purchase and ship it.

Need to take steps at the request of the data subject prior to entering into a contract and performance of a contract.

Identification data, address data, contact data, tax data, bank data required for payment.*

For the period necessary to perform the contract and fulfill legal obligations.

So that we can send you newsletters or other publications that you have requested and/or that may be of interest to you.

Consent for this specific purpose.

Email.

2 years, after which we will ask you to renew your consent.

For website management operations.

Consent for this specific purpose (cookies);

Legitimate interests pursued by BROOLLS.

Identification and contact data.

For as long as you are registered as a customer and want to use the respective website services and up to 1 year after the last access.

For business purposes, such as data analysis, audits.

Consent for this specific purpose (cookies);

Legitimate interests pursued by BROOLLS.

Identification and contact data.

For as long as you are registered as a customer and want to use the respective website services and up to 1 year after the last access.

For fraud prevention and information systems security.

Legitimate interests pursued by BROOLLS.

Identification and contact data.

For as long as you are registered as a customer and want to use the respective website services and up to 1 year after the last access.

For the adaptation, improvement and modification of services, namely by identifying usage trends, or, to determine the effectiveness of promotional campaigns.

Consent for this specific purpose (cookies);

Legitimate interests pursued by BROOLLS.

Identification and contact data.

For as long as you are registered as a customer and want to use the respective website services and up to 1 year after the last access.

* If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard. Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted. All direct payment gateways adhere to the standards set by Payment Card Industry Data Security Standard as managed by the Payment Card Industry Security Standards Council, which is a joint effort of brands like American Express, Discover, Visa and MasterCard. Payment Card Industry Data Security Standard requirements help ensure the secure handling of credit card information by our store and its service providers.

 

  • If the law provides for a specific or mandatory period, the data will be kept for that period. In all other cases, personal data will be kept for a maximum of the times indicated above, periods that the BROOLLS considers sufficient to fulfil the purposes.
  • At the end of the conservation period, all personal data collected will be deleted.

5.             HOW DO WE COLLECT YOUR PERSONAL DATA?

  • We will collect your personal data through the forms on the website, but also through the website and the communication that it makes with your device and email messages that you send us.
  • Your personal data is collected through your equipment as follows:
  • Through your browser;
  • Through cookies;
  • Through pixel tags and other similar technologies;
  • IP Adress;
  • Through your user data.
  • BROOLLS is committed to process your data lawfully and legally.
  • BROOLLS will not sell, rent or share your personal data with third parties, except as clearly identified in this Privacy Policy (see Section 9 to understand how).
  • BROOLLS’ services are not intended for minors and no personal details of minors are or will being processed intentionally.

6.             WHAT ARE COOKIES?

  • Cookies are small information files that help you identify your browser and can store information, for example, User settings and preferences.
  • BROOLLS will store cookies on your device to personalize and facilitate browsing as well as troubleshooting, statistics,quality assurance, and to monitor system security
  • With the exception of cookies specifically required for the performance of the website, the storage of other cookies will always depend on the acceptance and consent of the User, and this consent may be withdrawn at any time through specific browser tools.
  • To know more about the cookies we use please refer to our Cookies Policy.

7.             HOW DO WE PROTECT YOUR PERSONAL DATA?

  • Your personal data is kept secure by adopting a variety of technical and organizational security measures to ensure that only those employees who are required to access the personal data in accordance with the access requirements and rules created for this purpose have access to it.
  • To protect your personal data, we only use data center providers that offer adequate and documented security measures, including guarantees that your personal data is stored on servers that are maintained in controlled environments with limited access.
  • Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allow us to sell our products and services to you. Your data is stored through Shopify´s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.
  • Similarly, when you browse the website, we protect your data with encryption, such as Transport Layer Security (TLS, a security protocol that protects telecommunications over the internet).
  • Although we take all necessary precautions we deem appropriate to protect the personal data you provide and we collect, one must be aware that no security system is impenetrable.
  • Therefore, you should take certain precautions, such as keeping your password secret and not divulging it to anyone else; if you believe that your password has been misused, you should let us know immediately; you should also take care to log out and log in each time you close your browser.

8.             HOW YOU CAN YOU EXERCISE YOUR RIGHTS:

  • Before we explain how you can exercise your rights, you should know what they are. Thus, the law gives you the right to ask us to exercise the following rights:
  • Access: the right to obtain confirmation as to whether or not personal data concerning you are being processed and, if so, the right to access your personal data;
  • Rectification: the right to obtain the rectification of inaccurate personal data concerning you and to have incomplete personal data completed;
  • Erasure: the right to obtain the erasure of your personal data when one of the grounds listed in the legislation applies;
  • Restriction of processing: the right to obtain limitation of processing if one of the situations listed in the legislation applies;
  • Right to object: the right to object at any time to the processing of personal data concerning you;
  • Data portability: the right to receive personal data concerning him/her in a structured, commonly used and machine-readable format.
    • You also have the right to lodge a complaint with a supervisory authority (National Data Protection Commission at www.cnpd.pt)
    • For the purpose of exercising the rights abovementioned, you should contact BROOLLS via the email support@broolls.com
    • If you request us to delete some or all of your personal data, some of the services you have requested may not be provided to you and BROOLLS will retain only the personal data necessary to comply with its legal obligations.

9.             WHEN DO WE COMMUNICATE DATA TO THIRD PARTIES?

  • BROOLLS may use third parties to provide certain services, such as maintenance, technical support, marketing, billing or payment management, which may have access to some personal data, in particular, data required for contractual purposes.
  • BROOLLS ensures that the entities that have access to the data are credible and offer high guarantees of protection, and that that data will never be transmitted beyond what is necessary to provide for the contracted service, nevertheless BROOLLS remains responsible for the personal data made available.
  • BROOLLS may also transmit data to third parties in the context of investigations, inquiries and judical and / or administrative proceedings or of similar nature, provided that it is duly ordered by a court.

10.         THIRD PARTY WEBSITES.

  • The WEBSITE may contain links to other websites which may collect and process your personal data, and this processing is the sole responsibility of the owners of these websites, and BROOLLS does not take any responsibility for its policies and / or practices.
  • Example of such third parties is Facebook, Twitter or Instagram through the buttons that are present on the WEBSITE.

    11.         MINORS.

    • The WEBSITE is not intended for minors under the age of 18, thus, we request that minors do not provide us with personal information through the website, application, social media and/or emails.

    12.         SENSITIVE PERSONAL DATA.

    • BROOLLS requests you not to send or disclose to us any sensitive personal data, i.e. information revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, genetic information, biometric information, health data or data concerning a natural person's sex life or sexual orientation.
    • If you nevertheless send or make known such categories of personal data to us, it will be deleted immediately.

    13.         CHANGES TO THE PRIVACY POLICY.

    • BROOLLS reserves the right to readjust or change this Cookies Policy at any time. These changes will promptly be made public.

    14.         CONTACT DETAILS.

    • If you have any questions about this Privacy Policy, please email us at support@broolls.com.

    15.         LAST REVIEW.

    • 19 of december, 2022. Santa Maria da Feira (Portugal).

     

    COOKIES POLICY

     

    MASSIVECHARISM - BRANDS COLLECTION UNIPESSOAL LDA (hereinafter, BROOLLS), headquartered in Rua da Portela, n.º 446, 4500 - 791 Nogueira Da Regedoura, Santa Maria da Feira and Tax Registration Number 515950050 is the owner of the domain broolls.com, where its WEBSITE is housed.

     

    AS A DATA CONTROLLER, BROOLLS IS COMMITTED TO PROTECTING THE PRIVACY AND PERSONAL DATA OF ITS CUSTOMERS AND WEBSITE USERS AND HAS THEREFORE DEVELOPED AND ADOPTED THIS COOKIES POLICY. THIS POLICY EXPLAINS HOW WE USE COOKIES, PIXEL TAGS AND OTHER SIMILAR TECHNOLOGIES AND WE ADVISE YOU TO READ IT.

    1.              WHAT ARE COOKIES.

    • Cookies are small information files that help you identify your browser and can store information, such as user settings and preferences.
    • With the exception of any cookies specifically required for the performance of the website, the storage of other cookies will always depend on the User’s acceptance, and this consent may be withdrawn at any time through specific browser tools.

    2.              HOW DO WE USE COOKIES?

    • We use cookies to display your preferences, such as:
    • Cookies allow us to know whether you have agreed (or not) to the use of cookies on the website;
    • Cookies allow us to identify you as a repeat User;
    • Cookies allow us to retrieve your personalized preferences as you navigate.
    • Cookies allow us to collect, anonymously, statistics regarding the videos you have viewed on the WEBSITE.

    3.              THIRD PARTY’S COOKIES.

    • Some cookies may be stored by third parties other than the BROOLLS.
    • These third parties are service providers and, although we make every effort to use only service providers who provide guarantees of the use of adequate technical and organisational measures that comply with the requirements of relevant data protection legislation, you understand that we are not responsible for the content and accuracy of these third parties' privacy and cookie policies.
    • In Clause 6 you will find a description of all cookies used.

    4.              WHAT ARE COOKIES FOR?

    • BROOLLS will store cookies on your equipment to personalize and facilitate navigation as much as possible, but also for troubleshooting, statistics, quality assurance, and to monitor system security.
    • You may delete or block these cookies at any time, but if you do it some features on this site may not function as intended.

    5.              TYPE OF COOKIES.

    • Cookies on our website are used for different purposes, but in general their use can be divided into the following categories:
    • Strictly Necessary Cookies: These are essential for the provision of the website and for all requested services, but do not perform any additional or secondary functions;
    • Analytical/Performance Cookies: These cookies provide statistical information about the use of the website, i.e. web analytics.
    • Targeting Cookies: These cookies are used to create profiles or personalize content.

    6.              COOKIES WE USE.

    • The following table explains how we use cookies on this website.

    Strictly Necessary Cookies

    Host

    Name

    Description

    Life Span

    paypal.com

    [SessionID#27]

    This cookie is provided by Paypal. The cookie is used in context with transactions on the website - The cookie is necessary for secure transactions.

    1 day

    broolls.com

    _tracking_consent

    Stores the user's cookie consent state for the current domain.

    1 year

    broolls.myshopify.com

    _tracking_consent

    Stores the user's cookie consent state for the current domain.

    1 year

    broolls.com

    cache-sprite-plyr

    This cookie is necessary for the cache function. A cache is used by the website to optimize the response time between the visitor and the website. The cache is usually stored on the visitor’s browser.

    Persistent

    broolls.com

    cookietest

    This cookie is used to determine if the visitor has accepted the cookie consent box.

    Session

    paypal.com

    enforce_policy

    This cookie is provided by Paypal. The cookie is used in context with transactions on the website – The cookie is necessary for secure transactions.

    1 year

    paypal.com

    l7_az

    This cookie is necessary for the PayPal login -function on the website.

    1 day

    broolls.com

    secure_customer_sig

    This cookie is used to store customer credentials securely when processing a purchase on the website the cookie is essential in making a secure onlin e transaction.

    1 year

    broolls.myshopify.com

    secure_customer_sig

    This cookie is used to store customer credentials securely when processing a purchase on the website - the cookie is essential in making a secure online transaction.

    1 year

    broolls.com

    shopifyPaypalAcceleration

    The cookie is necessary for the secure checkout and payment function on the website. This function is provided by shopify.com.

    Persistent

    paypal.com

    ts_c

    Used in context with the PayPal payment-function on the website. The cookie is necessary for making a safe transaction through PayPal.

    399 days

     

     

     

     

    Analytical/Performance Cookies

    Host

    Name

    Description

    Life Span

    broolls.com

    keep_alive

    Saves the user's current geographical location based on the user's IP address.

    1 day

    broolls.com

    localization

    Holds the users timezone.

    1 year

    broolls.com

    plyr

    Necessary for the implementation of video-content on the website.

    Persistent

    broolls.com

    shopifyChatData

    Identifies the visitor across devices and visits, in order to optimize the chat-box function on the website.

    Persistent

     

    Targeting Cookies

    Host

    Name

    Description

    Life Span

    ccreplay.herokuapp.com

    _session_id

    Stores visitors' navigation by registerin glanding pages - This allows the website to present relevant products and/or measure their advertisement efficiency on other websites.

    Session

    broolls.com

    geoip-location

    Registers user data, such as IP address, geographical location , visited websites, and what ads the user has

    clicked, with the purpose of optimising ad display based on the user's movement on websites that use the same ad network.

    Persistent

    godog.shopifycloud.com

    v1/event.gif

    Presents the user with relevant content and advertisement. The service is provided by third-party advertise men thubs, which facilitate real-time bidding for advertisers.

    Session

    youtube.com

    YSC

    Registers a uniqu e ID to keep statistics of what videos from YouTube the user has seen.

    Session

    youtube-nocookie.com

    ytidb::LAST_RESULT_ENTRY_KEY

    Stores th e u ser's video player preferen ces u sin g embedded You Tu be video

    Persitente

     

    • To learn more about cookies and pixel and/or other similar technologies that may be used on the website at any time and their respective features, we recommend that you read the Shopify Cookie Policy.

    7.              WHAT ARE PIXEL TAGS AND OTHER SIMILAR TECHNOLOGIES?

    • Pixel Tags (also known as web beacons and clear GIF’s) can be used in connection with some services to, for example, track the actions of service users (including email recipients), measure the success of our marketing campaigns, and compile statistics on the use of the services and response rates.

    8.              COOKIES CONTROL AND MANAGEMENT.

    • You can control and/or delete cookies anytime you wish. You can delete all cookies that are already on your equipment and you can set most browsers to prevent their storage.
    • However, in order to manage your cookies settings, you may have to manually adjust some preferences each time you visit a site. You should notice that without cookies, som/e services and functionalities of websites may not work.
    • As an additional guarantee, you may, at any time, disable cookies by configuring your browser according to the following instructions available at:
    • To Google Chrome browsers, in http://support.google.com/chrome/bin/answer.py?hl=en&answer=95647;
    • To Microsoft Edge browsers, in https://privacy.microsoft.com/en-us/windows-10-microsoft-edge-and-privacy;
    • To Mozilla Firefox browsers, in https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences;
    • To Apple Safari browsers, in http://support.apple.com/kb/ph5042.

    9.              CHANGES TO THE COOKIES POLICY.

    • BROOLLS reserves the right to readjust or change this Cookies Policy at any time. These changes will promptly be made public.

    10.          CONTACT DETAILS.

    • If you have any questions about this Cookies Policy, please email us at support@broolls.com.

    11.          LAST REVIEW.

    • 19 of december, 2022. Santa Maria da Feira (Portugal).

     

     

     

     

     

     

     

     

     

     

     

     

     

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